Claire
Your cloud-based practice management software.
Simply better.
Traditional practice software
Documentation costs overtime
Catching up on 30–45 minutes of entries after hours. The family waits.
Revenue loss from untracked treatment and cost plans
Treatment and cost plans (HKPs) are created and approved, but a large share never lead to treatment.
Duplicate data entry in everyday practice
Manually uploading patient history, documenting findings, recording services separately, and entering appointments — data maintained in multiple places.
IT outages bring the practice to a halt
Server down, treatments stopped, patients waiting. The technician won't arrive until tomorrow.
Switching systems = data chaos
Months of preparation, risk of data loss, high switching fees, disrupted practice operations.
Claire
Documentation during treatment
Enter findings, generate documentation with AI support, automatic GOZ/BEMA suggestions. Done before the patient even gets up.
Treatment plan follow-through
Approved treatment and cost plans trigger automatic tasks without a follow-up appointment and are visible with one click. This means more treatment plans actually get completed.
One system — from first contact to recall
Appointments, patient history, documentation, and billing are seamlessly interconnected. Recalls are sent automatically.
99.9% availability without a practice server
Cloud-based and accessible from anywhere. Updates and backups happen automatically in the background. Focus on your treatments — we take care of the technology.
Structured data migration
All technically importable patient, case, and service data is transferred in a structured way, in line with KZBV requirements.
No more software that slows you down.
Traditional practice software
Documentation costs overtime
Catching up on 30–45 minutes of entries after hours. The family waits.
Claire
Documentation during treatment
Enter findings, generate documentation with AI support, automatic GOZ/BEMA suggestions. Done before the patient even gets up.
Traditional practice software
Revenue loss from untracked treatment and cost plans
Treatment and cost plans (HKPs) are created and approved, but a large share never lead to treatment.
Claire
Treatment plan follow-through
Approved treatment and cost plans trigger automatic tasks without a follow-up appointment and are visible with one click. This means more treatment plans actually get completed.
Traditional practice software
Duplicate data entry in everyday practice
Manually uploading patient history, documenting findings, recording services separately, and entering appointments — data maintained in multiple places.
Claire
One system — from first contact to recall
Appointments, patient history, documentation, and billing are seamlessly interconnected. Recalls are sent automatically.
Traditional practice software
IT outages bring the practice to a halt
Server down, treatments stopped, patients waiting. The technician won’t arrive until tomorrow.
Claire
99.9% availability without a practice server
Cloud-based and accessible from anywhere. Updates and backups happen automatically in the background. Focus on your treatments — we take care of the technology.
Traditional practice software
Switching systems = data chaos
Months of preparation, risk of data loss, high switching fees, disrupted practice operations.
Claire
Structured data migration
All technically importable patient, case, and service data is transferred in a structured way, in line with KZBV requirements.
No more software that slows you down.
Built to make your everyday practice easier.
AI-supported documentation and billing
Document treatments with AI support, receive AI-based GOZ/BEMA suggestions, done. Manual follow-up work is reduced to a quick check.
Fast onboarding. Clear structure.
The interface follows real practice workflows, is built on modern interface-design principles, and is continuously improved with input from practice teams. Structured onboarding gets your team up to speed quickly.
No servers, no maintenance, automatic backups and updates.
Claire runs on highly available cloud infrastructure and achieves up to 99.9% uptime in operation. Securely hosted in Germany — we take care of the technology, you take care of your patients.
One system. Clearly defined.
Designed as an integrated, all-in-one solution — with targeted connections to central systems such as the TI infrastructure and imaging procedures (e.g. X-ray), as well as selected partner solutions.
Solve today's practice challenges — with a system that grows with you
All the key levers for growth, efficiency, and control — in one connected system.
Document treatments with precision.
The dental chart is linked to billing logic. Document findings, plan treatments — the system automatically suggests matching GOZ or BEMA billing codes. Documentation and billing preparation in one step.
- Dental chart with clinical findings
- Integrated treatment planning and cost plan creation
- Automatically suggested billing codes
- Complete patient history
- Integrated X-ray image viewer
More revenue. Less effort in billing.
Everything runs in one system, from treatment planning through to billing. Treatment and cost plans (HKPs) are automatically enriched with standard care options, fixed subsidies, and matching services. AI-supported suggestions reduce errors and ensure complete billing — while dunning and factoring integration improve your liquidity.
- Automatic HKP creation with standard care & fixed subsidies
- Service suggestions for GOZ/BEMA in HKP line items and directly in the treatment record
- KZBV-certified billing (KCH, PA, KBR, ZE)
- GOZ, BEMA, BEL II, and BEB billing in one system
- Full integration of in-house and external labs
- Connection to billing centers (factoring)
- Dunning & payment tracking
- Clear separation and handling of statutory (GKV) and private (PKV) processes
Keep your practice fully booked.
Manage appointments across multiple practitioners and treatment rooms. An automatic recall system identifies patients due for check-ups. Reminders and confirmations run automatically.
- Intelligent scheduling with utilization logic
- Integrated online appointment booking
- Automated recalls & reminders
- Digital patient history before the appointment
- All data available in the system immediately
Coordinate workflows, ensure compliance.
Create and manage lab orders, including cost estimates and invoices. Generate electronic prescriptions directly from the treatment. Full integration with ePA (electronic patient record) and TI (telematics infrastructure) for encrypted, legally compliant data exchange.
- Centrally manage lab orders (in-house & external labs)
- TI integration for eRezept, eAU, and EBZ
- KIM communication & ePA integrated (easyTI)
- Centrally manage service bundles, forms, and templates
- Standardized workflows with no media discontinuity
- Cross-location working (coming soon)
Erfahrungen aus der Praxis
Dr. Maria Schmidt
Private Practice Owner
Smile Clinic Berlin
Der Unterschied im Praxisalltag
Wir haben vorher schon mit anderen Praxissoftware gearbeitet – Claire gefällt uns bisher am besten. Wenn es mal Probleme gibt, steht man uns zur Seite. Für uns ist es die beste Wahl gewesen!
Dr. Stephan Künzle
Zahnarzt
Hamburg
Die Abrechnung mit Claire ist intuitiv und läuft reibungslos. Fehlerquellen sind deutlich reduziert, und das spart mir viele Rückfragen und Nacharbeiten
Jacqueline Herschmann
ZMV
Berlin
Ich schätze die klare Darstellung der Patientenakten und die Möglichkeit, alle Details während der Behandlung schnell zu erfassen. So kann ich mich besser auf die Patienten konzentrieren.
Aleksandra Schulz-Jagielski
Zahnärztin
Berlin
Die einfache Terminplanung und klare Übersicht erleichtern es mir, Ressourcen optimal einzusetzen. Das spart mir täglich wertvolle Zeit.
Laura Haesler
Praxismanagerin
Berlin
Dank claire kann ich mich auf meine Hauptaufgaben konzentrieren, statt mich mit komplizierten Systemen herumzuschlagen. Das Arbeiten ist entspannter und strukturierter geworden.
Kristin Kalies
ZMV
Berlin
Durch die übersichtlichen Patientenakten weiß ich genau, was bei jedem Termin gemacht werden muss. Ich bin dadurch sicherer in meinem Arbeitsablauf.
Anna Raising
Assistentin
CareFirst Group
Ich sehe sofort, welcher Patient als Nächstes kommt und welche Informationen noch fehlen. Das erleichtert mir die Anmeldung und macht den Empfang stressfreier.
Nadia Nabbach
Rezeptionistin
Düsseldorf
Claire überzeugt uns insbesondere durch den hervorragenden Support und die moderne, cloudbasierte Architektur. Dadurch entfallen klassische Serverthemen vollständig – für uns ein klarer Schritt in Richtung Zukunft. Durch die übersichtlichen Patientenakten weiß ich genau, was bei jedem Termin gemacht werden muss. Ich bin dadurch sicherer in meinem Arbeitsablauf.
Dr. med. dent. Philip Christopher Coleman
Praxisinhaber & Zahnarzt
Hamburg
Durch die übersichtlichen Patientenakten weiß ich genau, was bei jedem Termin gemacht werden muss. Ich bin dadurch sicherer in meinem Arbeitsablauf.
Dr. Anna Müller
DSO CEO
CareFirst Group
Experiences from the practice.
We'd already worked with other practice software before — Claire is the one we like best so far. If there's ever an issue, they're right there to help. For us, it was the best choice!
Dr. Stephan Künzle
Dentist
Hamburg
Billing with Claire is intuitive and runs smoothly. Sources of error are significantly reduced, which saves me a lot of follow-up questions and rework.
Jacqueline Herschmann
ZMV
Berlin
I appreciate the clear layout of patient records and being able to capture all the details quickly during treatment. It lets me focus better on my patients.
Aleksandra Schulz-Jagielski
Dentist
Berlin
Simple scheduling and a clear overview make it easier for me to use resources optimally. It saves me valuable time every day.
Laura Haesler
Praxismanagerin
Berlin
Thanks to Claire, I can focus on my main tasks instead of wrestling with complicated systems. Work has become more relaxed and structured.
Kristin Kalies
ZMV
Berlin
The clear patient records mean I know exactly what needs to be done at every appointment. It makes me more confident in my workflow.
Anna Raising
Assistentin
Berlin
I can see immediately which patient is next and what information is still missing. It makes checking patients in easier and reception less stressful.
Nadia Nabbach
Receptionist
Düsseldorf
Claire particularly convinces us through its outstanding support and modern, cloud-based architecture. This eliminates classic server issues entirely — for us, a clear step toward the future.
Dr. med. dent. P. Coleman
Dentist
Hamburg
Der Unterschied im Praxisalltag
Wir haben vorher schon mit anderen Praxissoftware gearbeitet – Claire gefällt uns bisher am besten. Wenn es mal Probleme gibt, steht man uns zur Seite. Für uns ist es die beste Wahl gewesen!
Dr. Stephan Künzle
Zahnarzt
Hamburg
Die Abrechnung mit Claire ist intuitiv und läuft reibungslos. Fehlerquellen sind deutlich reduziert, und das spart mir viele Rückfragen und Nacharbeiten
Jacqueline Herschmann
ZMV
Berlin
Ich schätze die klare Darstellung der Patientenakten und die Möglichkeit, alle Details während der Behandlung schnell zu erfassen. So kann ich mich besser auf die Patienten konzentrieren.
Aleksandra Schulz-Jagielski
Zahnärztin
Berlin
Die einfache Terminplanung und klare Übersicht erleichtern es mir, Ressourcen optimal einzusetzen. Das spart mir täglich wertvolle Zeit.
Laura Haesler
Praxismanagerin
Berlin
Dank claire kann ich mich auf meine Hauptaufgaben konzentrieren, statt mich mit komplizierten Systemen herumzuschlagen. Das Arbeiten ist entspannter und strukturierter geworden.
Kristin Kalies
ZMV
Berlin
Durch die übersichtlichen Patientenakten weiß ich genau, was bei jedem Termin gemacht werden muss. Ich bin dadurch sicherer in meinem Arbeitsablauf.
Anna Raising
Assistentin
Berlin
Ich sehe sofort, welcher Patient als Nächstes kommt und welche Informationen noch fehlen. Das erleichtert mir die Anmeldung und macht den Empfang stressfreier.
Nadia Nabbach
Rezeptionistin
Düsseldorf
You won't be left on your own.
You'll have personal support from day one through to fully productive operation. Whether you're switching systems or starting a new practice: your success is our goal.
1
Your personal point of contact
A dedicated project manager coordinates your transition from start to finish. Questions are answered directly, appointments are coordinated, and technical details are handled for you.
2
Structured migration with review
We transfer your existing data from systems like Z1, Charly, or Dampsoft — in a structured way and according to clearly defined rules. A test migration runs in parallel with your ongoing operations. You review all your data before going live and decide when to switch over.
3
Getting your practice team ready
Training for reception, practitioners, and administration: on-site or virtual. Plus: training videos, a help center, and a manual for self-guided learning.
4
Go-live with a safety net
On your first day, your point of contact supports you through live operations. Issues are resolved immediately. Your practice keeps running without interruption.
5
Support after launch too
The Claire support team, optional refresher training, and ongoing assistance. We're on hand for any questions or new requirements.
Try Claire for free.
Personal demo with real practice workflows. See for yourself how Claire works in your practice. No obligation, no risk.
Ready for your digital practice management?
Yasemin Göl
- y.goel@patient21.com
- +49 176 59962037
Sascha Wilhelm
- s.wilhelm@patient21.com
- +49 157 58267971
Din Fisic
- d.fisic@patient21.com
- +49 176 46556540
- Save up to 20 hours a month — through automated workflows and less manual admin
- Increase your treatment plan revenue by up to 25% — through structured follow-up on open treatment and cost plans
- Boost your utilization by up to 10% — through optimized scheduling and automatic reminders
- Use a platform-independent & GDPR-compliant solution — on Windows, Mac, and Linux, fully hosted in Germany
Request a free demo
Frequently Asked Questions
s Claire approved for statutory health insurance billing?
Yes. Claire is fully KZBV-certified for KCH, PA, KBR, and ZE. You can bill all statutory health insurers without restrictions.
Can we transfer our existing patient data?
Yes. We transfer your complete patient base, including treatment history, billing data, and — where technically possible — X-ray images. The scope of migratable data is defined by the KZBV's system and switching interface. Only what the previous system can export can be migrated. Migration is carried out in a structured way with a test run before go-live, so you can review your data beforehand.
Do we need our own servers or IT infrastructure?
No. You don't need your own practice servers to run Claire. The software runs entirely in the cloud — including automatic updates, backups, and maintenance. Certain devices, such as X-ray systems, may still require local components.
How long does the switch take?
This is arranged individually. As a rough guide, expect around 8 weeks from contract signing to go-live for a system switch. For new practices, it's faster. Your personal project manager guides you through every step — including test migration and training.
How is Claire integrated with the telematics infrastructure (TI)?
Core TI applications such as eRezept, eAU, and EBZ (e.g. sending HKPs) are directly integrated into Claire. KIM messages are sent via a connected TI middleware (easyTI), so communication is embedded securely and seamlessly into your practice workflows.
Does Claire support the electronic patient record (ePA)?
Yes. Claire enables access to the ePA via the TI connection. Extended features — such as automated entries in patients' dental bonus booklets, including the corresponding billing codes — are available as an option.
Is Claire GDPR-compliant?
Yes. Claire meets all GDPR requirements. Data is transmitted in encrypted form and processed exclusively in certified data centers in Germany. We provide the AVV (data processing agreement) and technical documentation transparently.
Can multiple practitioners work with Claire at the same time?
Yes. Claire fully supports multiple users. Several practitioners and staff members can work simultaneously, with individual logins and role-based permissions.
Does Claire work on tablets or iPads?
Claire is accessible on tablets via modern web browsers. However, for daily practice operations, we recommend desktop devices, as the interface isn't optimized for touch input.
Is Claire suitable for practice groups or DSOs?
Yes. Claire is fundamentally designed for use in larger structures. Extended features for cross-location management are currently in development.
Are updates and new features included in the price?
Yes. Updates, security patches, and new features are provided automatically — at no additional cost or manual effort. For select features or new add-on software, we reserve the right to charge additional fees.
What happens if our internet goes down?
Claire requires an internet connection. For stable operation, we recommend a reliable primary connection along with hybrid routers that can switch to a mobile connection (e.g. 5G) if needed.
How does support work after the switch?
Messages can be sent to the support team directly from within Claire. Phone support is also available. Additionally, training offerings, documentation, and optional refresher training sessions are available.
- AI documentation
PRACTICE GROWTH 
PATIENT EXPERIENCE 
BILLING & FINANCE 
PRACTICE MANAGEMENT 
AI SUPPORT 
Team-Unterstützung 
