Full visibility. Zero surprises.
Running a practice shouldn't feel like guesswork.
Decisions made on gut feeling.
Metrics are compiled manually from different systems. Reports come with a time lag and are hard to compare.
AI turns your data into decisions.
Central dashboards automatically bring together all relevant practice data. Revenue, utilization, and patient structure are always up to date and easy to track
When IT breaks, everything stops.
Technical problems come up unexpectedly. Updates, security issues, or network problems need to be resolved on short notice, putting a strain on everyday practice operations.
Problems caught before you feel them.
Proactive monitoring, regular maintenance, and structured IT support keep systems running stably and catch problems early.
New systems, old confusion.
New tools or systems get introduced, but teams are left on their own with questions or organizational challenges.
Every step, fully supported.
A structured onboarding and support process guides your practice from rollout through ongoing operations.
Today's guesswork.
Tomorrow's clarity.
- Practice Analytics (Coming soon)
Well-Founded Decisions Based on Your Practice Data
Dashboards automatically bring together data from your practice management system, marketing, appointment scheduling, and other sources. Revenue, utilization, no-shows, and HKP conversion are updated daily and displayed clearly. This lets practice leadership and management spot trends early and make well-founded decisions.
The platform creates a central data foundation for all relevant metrics.
IT Systems That Run Reliably in the Background
Practice software, servers, workstations, and networks are continuously monitored and maintained. Proactive monitoring catches problems early, security updates are rolled out automatically, and defined response times ensure fast support.
This keeps your IT stable, secure, and compliant — without any extra work for your team.
Support from Launch to Ongoing Operations
Introducing new systems or processes calls for clear planning and support for your entire team. Our experts guide your practice through onboarding, system rollouts, and the launch of new features.
Support, training, and ongoing development are also available once you're up and running, so your practice can operate stably and grow over the long term.
Practice Metrics
Reports
Resolved Remotely
So stabilisieren wir Ihre Praxisstruktur
Praxisdaten, technische Infrastruktur und organisatorische Unterstützung greifen ineinander. Die Einführung erfolgt strukturiert und ohne Unterbrechung Ihres Praxisbetriebs.
Analyse Ihrer Praxisstruktur
Wir analysieren Ihre bestehende IT-Infrastruktur, Datenquellen und organisatorischen Abläufe. So erkennen wir, wo Transparenz fehlt oder Systeme stabilisiert werden können.
Integration der passenden Lösungen
Dashboards, Infrastrukturmanagement und Supportprozesse integrieren wir in Ihre bestehende Praxisumgebung oder erneuern diese bei Bedarf. Systeme greifen ineinander, ohne den laufenden Betrieb zu unterbrechen.
Onboarding & laufende Begleitung
Ihr Team wird während der Einführung begleitet und erhält Schulungen sowie kontinuierlichen Support. Auch nach dem Go-Live stehen Anpassungen und Weiterentwicklungen jederzeit zur Verfügung.
How stability actually gets built.
Practice data, technical infrastructure, and organizational support all work together. Rollout happens in a structured way, without disrupting your practice operations.
1
Analysis of Your Practice Structure
We analyze your existing IT infrastructure, data sources, and organizational workflows. This shows us where transparency is missing or systems can be made more stable.
2
Integration of the Right Solutions
We integrate dashboards, infrastructure management, and support processes into your existing practice environment — or renew them where needed. Systems work together seamlessly, without disrupting your ongoing operations.
3
Onboarding & Ongoing Support
Your team is guided throughout the rollout and receives training along with ongoing support. Adjustments and further development remain available at any time after go-live.
A practice that doesn't surprise you.
Let's find out together how data analysis, stable IT, and structured support can make your practice operations safer and more predictable.
Time for clear metrics and stable systems?
Yasemin Göl
- y.goel@patient21.com
- +49 176 59962037
Sascha Wilhelm
- s.wilhelm@patient21.com
- +49 157 58267971
Din Fisic
- d.fisic@patient21.com
- +49 176 46556540
- Get 100% Transparency Into Your Practice Metrics
- Benefit from 99.9% IT System Uptime
- Use Over 30 Automated Reports
- 85% of All IT Problems Resolved Remotely
Nachricht senden
Frequently Asked Questions
How up-to-date is the data in the dashboards?
The data is collected automatically and updated daily. Manual exports or Excel analyses are not necessary.
Is this also useful for individual practices or only for chains?
The solution is suitable for both individual practices and larger practice groups. Benchmarking offers additional benefits for practices with multiple locations.
What happens in the event of IT problems during practical operation?
Our systems continuously monitor the infrastructure. Many problems can be detected early and resolved remotely before they affect practice operations.
Do we need to completely replace our existing IT infrastructure?
No. Existing systems and devices will be integrated and continued to be used, where possible.
How much effort will the onboarding process require from our team?
The implementation is structured and accompanied by training and support, so that your team can quickly and confidently work with the new systems.
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PRACTICE MANAGEMENT 
AI SUPPORT 
Team-Unterstützung 
