Clearer billing. Steadier revenue.
This is where billing goes wrong today. And how it gets fixed.
Services slip through the cracks.
Documentation and billing are separate. Services get overlooked or added later. This creates extra work and potential revenue loss.
AI catches them in real time.
During treatment, AI supports documentation and suggests the right billing codes. Services are captured and prepared right away — with no need for after-the-fact additions.
Cases pile up.
Deadlines don't wait.
Cases keep piling up, and the quarterly billing deadline keeps getting closer. Billing turns into an everyday burden.
Specialists who handle it with you.
Specialists support you with billing. Your practice stays in control at all times — for every case, whether BEMA, GOZ, BEB, BEL, or quarterly billing.
No-shows happen.
Nothing gets billed.
No-shows and last-minute cancellations mostly leave gaps in the schedule and have to be tracked manually. Invoices don't always get issued consistently.
Cancellation fees, on autopilot.
Invoices for cancellation fees are created and sent automatically. Payment reminders and, optionally, handover to collections run in a structured way in the background.
Payment risk, discovered too late.
Problems with invoices often only show up after the treatment.
Flagged before you start.
Before treatment, the system displays a patient's cancellation-protection status and flags potential risks (Coming Soon).
Revenue, secured.
Your team, relieved.
Documentation and Service Capture Directly During Treatment
During treatment, documentation is captured with AI support. The system automatically suggests the right billable services for the specific case. This reduces rework and makes the subsequent billing process much easier.
Operational Support for Billing and Cost Plans
Our billing specialists support your team in preparing treatment and cost plans (HKPs) and handling the entire billing process directly in your practice management system. Services are checked, structured, and fully prepared. Your practice stays in control at all times and handles the final submission.
Loss Minimization on Cancellations & Higher Appointment Reliability
Missed appointments are automatically detected and processed in a structured way. Invoices for cancellation fees are created and sent, with payment reminders and optional collections running in the background. Legally sound, with full transparency for your team. This reduces cancellations and secures revenue.
- Front Desk Manager (Coming Soon)
Identify Payment Risks Early
Before treatment, the system automatically checks whether cancellation protection is in place. The status is displayed directly, and your team is alerted to potential risks — so you can react early, for example by requesting an advance payment.
No-Shows
About Invoices
How billing gets fixed, step by step.
We look at what's slowing billing down today, then bring the right pieces online without disrupting how your practice runs.
1
Analysis & Process Evaluation
We analyze your practice's documentation, billing, appointment management, and technical infrastructure. This shows us where revenue is being lost and which processes can be improved.
2
Integration Into Your Practice Structure
Our solutions are integrated into your existing infrastructure. Systems work together seamlessly, so your team can keep working while new features are activated step by step.
3
Training & Personal Support
Your team receives structured training and support throughout the rollout, so you can get started quickly and feel real relief in everyday practice.
Billing That Works in Everyday Practice
See how documentation, billing support, and cancellation handling come together to take the financial load off your team.
What better billing looks like.
Yasemin Göl
- y.goel@patient21.com
- +49 176 59962037
Sascha Wilhelm
- s.wilhelm@patient21.com
- +49 157 58267971
Din Fisic
- d.fisic@patient21.com
- +49 176 46556540
- Up to 50% fewer no-shows.
- Up to 90% less rework for your billing team.
- Up to 70% fewer invoice inquiries.
-
The right billing codes, recognized automatically
by AI-powered documentation.
Book Demo
Frequently Asked Questions
Is the billing compliant with GOZ and BEMA standards?
Yes. Billing is carried out in accordance with applicable legal requirements and standards.
Are we keeping control over our bills?
Yes. Your practice creates and sends invoices itself. Our specialists provide support with the preparation in the system.
Who handles the operational billing?
A specialized team will support your practice in creating and preparing invoices.
What happens if an appointment is cancelled?
The system can automate reminders, billing, and optionally, debt collection.
How secure is our data?
Patient data is processed according to current security standards and stored on servers in Germany.
Can the billing service also be used with other practice management systems?
Yes. Our billing service is not limited to a specific practice management system and can also be used with other dental practice management systems. Our specialists work directly within your existing system environment and support you regardless of your current software.
Wo Ihrer Praxis heute Umsatz verloren geht.
Leistungen werden nicht vollständig abgerechnet
Dokumentation und Abrechnung sind getrennt. Leistungen werden übersehen oder erst später ergänzt. Dadurch entsteht zusätzlicher Aufwand und potenzieller Umsatzverlust.
Dokumentation bereitet
Abrechnung direkt vor
KI-gestützte Dokumentation erkennt
Leistungen automatisch und schlägt
passende Abrechnungspositionen
vor. Die Vorbereitung entsteht
bereits während der Behandlung.
Abrechnung kostet Zeit
im Praxisalltag
Die Fälle häufen sich und die Quartalsabrechnung rückt immer näher. Die Abrechnung wird zur Überlastung im Alltag.
Unterstützung durch Abrechnungs
spezialisten
Spezialisten unterstützen bei der Abrechnung. Ihre Praxisbehält jederzeit die Kontrolle - für jeden Fall, ob BEMA, GOZ, BEB, BEL oder in der Quartalsabrechnung.
Ausfälle bleiben organisatorisch aufwendig
No-Shows und kurzfristige Absagen führen in den meisten Fällen zu Terminlücken und müssen manuell verfolgt werden. Rechnungen werden nicht immer konsequent erstellt.
Strukturierter Umgang
mit Ausfällen
Rechnungen für Ausfallhonorare
werden automatisch erstellt und
versendet. Zahlungserinnerungen
und optional die Übergabe an
Inkasso laufen strukturiert und
jederzeit für das Praxispersonal
nachverfolgbar im Hintergrund.
Zahlungsrisiken werden
zu spät erkannt
Probleme mit Rechnungen zeigen sich häufig erst nach der Behandlung.
Frühe Einschätzung der
Zahlungsfähigkeit
Das Bonitäts-Feature zeigt den Ausfallschutz-Status eines Patienten an und informiert Ihr Team bei möglichen Risiken.
PRACTICE GROWTH 
PATIENT EXPERIENCE 
BILLING & FINANCE 
PRACTICE MANAGEMENT 
AI SUPPORT 
Team-Unterstützung 
