AI agents, built for your practice.
Where time gets lost, AI picks it up.
- AI Phone Assistant (Coming Soon)
AI that never misses a call.
The AI phone assistant answers incoming calls, responds to common questions, and books appointments automatically. During opening hours, it waits briefly so your team can pick up the call themselves. If no one is available, or a call comes in outside of opening hours, the assistant takes over immediately.
Routine requests are answered directly, and open matters are documented in a structured way. Your front-desk team gets all the relevant information for callbacks, without having to listen to the calls again. That way, no patient call goes unanswered, and your team feels a real difference in workload.
Documentation, done in 35 seconds.
AI documentation automatically creates structured treatment records — by dictation or directly from the conversation with the patient. Medical content is recognized, structured, and converted into a consistent documentation format.
Documentation is created during the treatment itself and can then be transferred to your practice management system with a single click. This significantly reduces documentation effort, while keeping quality consistent across your entire team.
- AI Practice Assistant (Coming Soon)
Your practice data, turned into decisions.
The AI PMS Assistant works directly with the data in your practice software and supports administrative processes in the background. It analyzes practice data, prepares information for practice management, and helps organize recurring tasks in the system more efficiently.
The assistant brings together data from different areas of your practice and supports decision-making in practice management. This turns your practice software into an active assistance system for everyday practice life.
per Treatment
on the Phone
the Front Desk
AI agents, integrated into how you already work.
Our AI agents are integrated into your existing practice software and infrastructure in a structured way. Your team keeps working in the systems they already know, while the AI agents take on administrative tasks in the background.
1
Analysis of Your Practice Processes
We analyze your practice's call volume, documentation processes, and organizational workflows. This shows us where AI agents can make the biggest impact.
2
Integration Into Your Practice Structure
The AI agents are connected to your existing practice software and infrastructure. Your team keeps working in the systems they already know.
3
Training & Activation
Your team is guided throughout the rollout and receives training on the new features. The AI agents then support your practice in the background and continue to evolve with it.
AI on the clock, so your team doesn't have to be.
Let's find out together how AI phone assistance, automated documentation, and smart practice support can lighten your team's load in everyday practice.
Ready to put AI to work for your practice?
Yasemin Göl
- y.goel@patient21.com
- +49 176 59962037
Sascha Wilhelm
- s.wilhelm@patient21.com
- +49 157 58267971
Din Fisic
- d.fisic@patient21.com
- +49 176 46556540
- Be Available to Patients 24/7 – Without Extra Work for Your Team
- Reduce Documentation Time to 35 Seconds per Treatment
- Communicate with Patients in Over 20 Languages – Directly on the Phone
- Reduce Front Desk Workload by 15%
Nachricht senden
Frequently Asked Questions
Will AI agents replace my practice team?
No. The AI agents primarily handle routine tasks such as answering the phone or providing documentation support. Your team remains central for patient communication, treatment, and complex issues.
Do the AI agents work with our existing practice management software?
Yes. The solutions are designed to work with existing practice management systems and integrate into existing workflows.
How complex is the implementation for our practice?
The introduction is structured and step-by-step. Your team will be supported during the onboarding process and can use the functions directly in their daily practice.
How is patient data protected?
All solutions comply with applicable data protection and security requirements. Data processing is carried out in accordance with the GDPR and using European infrastructure standards.
Can we use individual AI agents or only all of them together?
Yes. You can use individual AI agents, such as the telephone assistant or the AI documentation, independently of each other and add further functions later.
PRACTICE GROWTH 
PATIENT EXPERIENCE 
BILLING & FINANCE 
PRACTICE MANAGEMENT 
AI SUPPORT 
Team-Unterstützung 
